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Account Management

About Login & Profile updates

How to Reset My XPro Password?

If you’ve forgotten your XPro password, follow these simple steps to reset it:

  • Click on “Forgot Password”

  • Enter your registered email address

  • Verify Captcha

  • Click “Submit Password reset Link”

  • You will receive an email from XPro with a reset link

  • Click the link, enter your new password, and click “Reset Password”

Congratulations! Your password has been successfully changed.

How to Change My Email Address?

XPro - To update your registered email address in XPro, you’ll need to send us an email to support@xpro.global

  • Submit your request, providing the necessary details for verification.

Hominifi - To update your registered email address, you’ll need to contact the Homnifi Support Center separately.

The support team will guide you through the process.

How to Change My Date of Birth (DOB)?

Updating your Date of Birth is easy through your XPro Back Office:

  1. Log In: Access your XPro Back Office account.

  2. Click your name in the top-right corner.

  3. Select “Profile”: Navigate to the section where you can update personal details.

  4. Edit Your DOB: Input your correct Date of Birth.

  5. Save Changes: Click “Save Personal Information” to finalize the update.

How to Change the Display Name?

You can update your Display Name to personalize how it appears on referral links:

  1. Log In: Access your XPro Back Office account.

  2. Click on Your Name in the top-right corner.

  3. Select “Profile”: Navigate to the section where you can update Contact details.

  4. Select “Contact Information” Under this section, click on “Basic Information”

  5. Add Your Name: Enter the name you’d like to appear on referral links.

  6. Enable Name: Toggle the “Show” button to ON.

  7. Save Changes: Click “Save” to finalize your updates.

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