XPass
What is XPass?
XPass is a monthly digital membership that provides continued access to XPro services and the Performance Rewards Program.
What are the fees/charges for the monthly XPass?
Fees for packages may be different across regions (Inclusive of VAT & Fees)
Start Package - $32
Prime Package - $64
Basic Package - $64
Advanced Package - $64
Premium Package - $64
β Calculation without depositing USX - Base fee + fee (0.90%) + VAT (5%) = Total 30 + 0.27 + 1.51 = 31.78
β Calculation incase of depositing USX - Base fee + fee + VAT (5%) + Deposit fee (0.50%) = Total 30 + 0.27 + 1.51 + 0.15 = 31.94
Tip: Always keep a slightly higher balance to avoid delays.
My XPass shows as expired. How can I reactivate or renew it?
You can manually renew your XPass by following these steps:
Login to the backoffice - https://xbackoffice.myxpro.app/auth/login
Click on E-commerce
Click on Sellex
Select the 1-Month Subscription (according to your package)
Add it to your cart and proceed with the payment
Tip: To avoid interruptions in the future, please ensure that XPass autoship is enabled and that you maintain a sufficient USX balance in your account.
I just paid for my XPass a few days ago. Why am I being asked to pay again?
To maintain consistency for all our users, we've updated our billing cycle: starting in July, all XPass payments will be due on the 5th of each month. The payment you made earlier in June (after the 6th) was at a discounted rate; hence, your next full payment is due in July 5th.
For more information related to XPass, kindly check this link - https://xpro.gitbook.io/wiki.xpro.global/about-xpro/xpass
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